I am writing to express my deep dissatisfaction with the delivery service for an order I placed six days ago. As a loyal customer of your online store, I have always appreciated the quality of your products, but this recent experience has left me incredibly frustrated.
Firstly, when I placed the order, the estimated delivery time provided was within two or three business days. However, it has now been six days, and I have yet to receive my package. I understand that delays can happen occasionally, but this prolonged wait without any updates or communication is simply unacceptable.